In 2022, a training course, Measurement and Calibration Management, was conducted for the on-site personnel and the quality control personnel were assigned to attend the "Measurement of Uncertainty" seminar. These initiatives provided frontline staff with a deeper understanding of measurements, including the proper use of measuring instruments, precision and measurement uncertainty.
     Types

Training		 Food Safety
Management
System		 Food
Product
Regulations		 Research &
Development
(incl Halal),
Manufacturing		 Inspection
& Analysis		 Total
#Participation 26 6 22 26 80
Hours
Trained		 165 48 172 192 577










In 2022
A total of 80 individuals underwent training on food safety systems and regulations, research and development processes, labor safety, inspection and analysis, totaling 577 hours. The number of trained personnel increased by 8.1% compared to 2021, allowing more employees to be familiar with changes in external management systems and regulations, and enabling them to apply and implement in their work.
The total training hours decreased by 170 hours, a reduction of 22.7% compared to 2021, mainly due to no significant regulatory or food safety management system changes.

We engaged an external training agency to conduct classes at our factory on the latest changes in the SQF version 9.0 requirements. The purpose was to have a clear understanding of the international food safety requirements and enhance the effective operation of our food safety system.
 
Verification for Food Safety
Self-verification
SQF, FSSC 22000, TQF, and ISO 22000 management systems cover all the production lines of refined vegetable oil, pressed vegetable oil, edible barley flakes, dried flakes of mackerel and bonito, and ready-to-eat cereal-based muesli, at the Taichung Harbor Plant, a 100% factory certification.

External Audits
The number of external audits in 2022 totaled 30 audits, including 3 audits from the official health agencies, 8 self- assessment certification system audits, and 19 client audits.

In responding to the audit findings, we follow-up with corrective
actions, implement improvements and take preventive measures to meet audit requirements.

Among the audits, one was from the Food and Drug Administration to perform "Verification of Food Safety Management System" in the auditing of relevant data in the export of edible vegetable oils to Mainland China. Additionally, the TQF commissioned by the FDA provided the volume of imported soybeans, genetically modified and non-genetically modified.

 
 
Year		 Audit Agency
# Audits		 Sanitation
and Health
Agencies		 Voluntary
Audits		 Downstream
Customers		 Total
2020 Fwusow Industry 0 17 20 37
Charming Food 2 6 10 18
2021 Fwusow Industry 2 8 18 28
Charming Food 2 4 5 11
2022 Fwusow Industry 3 8 19 30
Charming Food 2 4 9 15
Note 1. Sanitation and Health Agencies: TFDA, third party audits, local health bureau &Taichung City
Animal Protection and Health Inspection Office
2. Certification: SQF, FSSC 22000, ISO 22000, HACCP, TQF, Humane Slaughter, Certified
Agricultural Standards, Traceability, HALAL, ISO 9001, Carbon Footprint, GHG, RSPO, ISO
45001 and ISO 50001
 
2022 Important External Audits: Irregularities and Improvements
  1. During an unannounced SQF audit, it was found that the cold storage room of the food department stored repackaged dried papaya, raisins, and cranberries without proper expiration dates or batch information for identification purposes. The cause for this finding was that the outer original packaging with the information was trashed when the contents were retrieved for use and the remaining portion was returned to the storage room without the original packaging nor the relevant expiration date and batch information was re-applied on the new packaging. The corrective action was addressed through internal education to ensure that employees understand the importance of proper labeling and follow the standard procedures.
  2. Also, during the same SQF audit, it has been noted that 28 bags of sesame seeds of a lot in the warehouse had been used but no traceable record. The reason for the missing sesame seeds was that the production worker used them to clean the machine after the maintenance service and failed to log the use properly. This issue has been discussed within the unit and the standard protocol has been mandated and in the future, the supervisor will also need to confirm and verify.
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